Privacy Policy

HD Technology Southwest LLC respects your privacy. This policy applies to information collected through this website, our consultation booking tools, contact methods, analytics, and advertising-related technologies.

Information you provide

When you contact us, request information, or schedule a consultation, you may provide your name, business name, email address, phone number, appointment date and time, service interest, website address, and any notes or details you choose to share.

Information collected automatically

When you visit the website, limited technical information may be collected automatically. This may include your browser type, device type, operating system, pages viewed, referring website, approximate location based on your internet connection, and the date and time of your visit.

Analytics and advertising technology

We may use analytics and advertising tools, including Google Analytics, Meta Pixel, and similar technologies, to understand website traffic, measure advertising performance, and learn which pages or campaigns lead to calls, inquiries, and consultation requests.

These tools may use cookies, browser storage, device information, or similar technologies. The information they collect is handled according to the privacy policies and settings of the companies that provide those tools.

How we use your information

We may use the information we collect to:

• Respond to questions and consultation requests
• Schedule, confirm, and manage appointments
• Communicate about services you asked about
• Prepare for consultations and provide relevant recommendations
• Improve website content, usability, and performance
• Measure advertising, lead generation, and conversion results
• Prevent fraud, spam, misuse, or security problems
• Maintain appropriate business, tax, and legal records

Calls, email, and text messages

If you provide a phone number or email address, we may use it to respond to your request, confirm an appointment, or follow up about the services you asked about. We do not use your contact information to send unrelated mass messages without permission.

Cookies and your choices

Most browsers allow you to block, limit, or delete cookies through their privacy settings. Blocking some cookies may affect certain website features or make analytics and advertising measurements less accurate.

You may also be able to adjust advertising preferences directly through platforms such as Google, Facebook, or Instagram.

How information may be shared

We do not sell or rent your personal information. We may share limited information with trusted service providers that help us host the website, manage appointments, send email, maintain business systems, analyze traffic, measure advertising, or provide agreed services.

We may also disclose information when required by law, to respond to a valid legal request, or when reasonably necessary to protect the rights, safety, and security of our business, website visitors, clients, or others.

How long we keep information

We keep information only as long as reasonably needed for the purpose it was collected, to provide requested services, maintain business records, resolve disputes, meet legal or tax requirements, and protect against misuse.

Data security

We use reasonable administrative and technical safeguards to protect the information we hold. No website, email service, database, or internet transmission can be guaranteed completely secure.

Your privacy choices

You may ask us to review, correct, or delete personal information we hold about you. You may also ask us to stop contacting you for nonessential follow-up. Some records may need to be retained for legal, tax, security, or legitimate business purposes.

Third-party websites and services

This website may link to third-party websites or use services provided by other companies. Their privacy practices are controlled by their own policies. We encourage you to review those policies before providing personal information.

Children's privacy

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy when our website, tools, services, or legal requirements change. The current version will be posted on this page with the updated date shown above.

Contact us

Questions or requests about this policy can be sent to cs@hdtechsouthwest.com or discussed by calling (602) 669-8373.